Natural language understanding technology

Emails, texts, phone calls, documents

Automated answers and data analysis

Main solutions for businesses

Specialised conversational assistant

Service conversationnel

Customer relationship centers

Service après vente

Document validation

Recherche

Customer case : A vocal/chat assistant for banks

Assistant vocal

Customer problems :

  • Provide access to financial information to most of its employees whenever and wherever they are

Golem.ai solutions :

  • Personal Assistant (chat & voice) answering business questions

Customers benefits :

  • Significant increase in productivity
  • Renewed interest in daily tasks
  • improvement of customer relationships

Quick Facts :

- Delivery : 2 months

- 4200 types of requests

- Response time : 10ms

- Reliability rate : 90%

Example video :

Customer case : Automated Email Processing

Routing or generation of the answer

Assistant vocal

Customer problems :

  • Incoming mails growing exponentially
  • Difficulty to answer on time
  • Increase in repetitive and low-value tasks leading to mistakes

Golem.ai solutions :

  • Automate the generation of answers to customers’ emails
  • Automation of simple requests and validation by employees of the most complex ones

Customers benefits :

  • Increased productivity
  • Improved quality and reliability of files
  • Enhanced interest in work
  • Limit the stock of unprocessed emails

Customers benefits :

  • Increased productivity
  • Improved quality and reliability of files
  • Enhanced interest in work
  • Limit the stock of unprocessed emails

Quick Facts :

- Delivery : 3 weeks

- 169 types of emails handled

- Response time : from 1 to 5 seconds

- Reliability rate : 90%

Customer case : Simplification of supplier evaluation process

Assistant vocal

Customer problems :

  • Complex, time-consuming and repetitive process
  • Inefficiency, dissatisfaction of sales team

Golem.ai solutions :

  • Automate the online search process of data

Customers benefits :

  • Increase productivity
  • Reduce the error rate
  • Increase interest at work

Quick Facts :

- Delivery : 1 month

- Vendor referencing process : from 2 days to 2 hours

- 2 months of past due folders updated

Customer case : A vocal/chat assistant for banks

Assistant vocal

Customer problems :

  • Provide access to financial information to most of its employees whenever and wherever they are

Golem.ai solutions :

  • Personal Assistant (chat & voice) answering business questions

Customers benefits :

  • Significant increase in productivity
  • Renewed interest in daily tasks
  • improvement of customer relationships

Quick Facts :

- Delivery : 2 months

- 4200 types of requests

- Response time : 10ms

- Reliability rate : 90%

Example video :

Customer case : Automated Email Processing

Routing or generation of the answer

Assistant vocal

Customer problems :

  • Incoming mails growing exponentially
  • Difficulty to answer on time
  • Increase in repetitive and low-value tasks leading to mistakes

Golem.ai solutions :

  • Automate the generation of answers to customers’ emails
  • Automation of simple requests and validation by employees of the most complex ones

Customers benefits :

  • Increased productivity
  • Improved quality and reliability of files
  • Enhanced interest in work
  • Limit the stock of unprocessed emails

Customers benefits :

  • Increased productivity
  • Improved quality and reliability of files
  • Enhanced interest in work
  • Limit the stock of unprocessed emails

Quick Facts :

- Delivery : 3 weeks

- 169 types of emails handled

- Response time : from 1 to 5 seconds

- Reliability rate : 90%

Customer case : Simplification of supplier evaluation process

Assistant vocal

Customer problems :

  • Complex, time-consuming and repetitive process
  • Inefficiency, dissatisfaction of sales team

Golem.ai solutions :

  • Automate the online search process of data

Customers benefits :

  • Increase productivity
  • Reduce the error rate
  • Increase interest at work

Quick Facts :

- Delivery : 1 month

- Vendor referencing process : from 2 days to 2 hours

- 2 months of past due folders updated

Available online for developers

Golem console dashboard
  • SaaS motor, JSON API - HTTP, websocket or socket
  • Test and setup by graphical interface
  • No need of data nor training - Multilingual - Quick prototyping

*Free non-commercial use

Golem.ai benefits

Golem.ai can be used as cloud service or embedded on your stand-alone hardware.

unique

A single configuration

To set up Golem.ai, no need for examples or data set, just provide a configuration that describes the possibilities of your software.

unique

Multilingual

Works in every human language. Currently available : french, english, spanish, german, portuguese, italian, chinese and turkish.

unique

Transparent

Golem.ai is 100% proprietary, it doesn’t depend on any external technology. It’s an explainable AI and so it’s auditable.

unique

Designed for IT Departments

The AI can be hosted on-premise, we propose standardized containers. No outside internet connection needed. No GDPR issues.

unique

Tolerance to spelling errors

Golem.ai can deal with spelling errors and typing errors.

unique

Simple for developers

The AI is also reachable via a JSon API by request HTTP, Socket or WebSocket easy to use.

High reliability

Schéma des performances Golem.ai

About

After three years of research with the aim of popularizing interfaces with natural language, we now offer Golem.ai. We wish to ensure greater freedom of editing for developers who want to create their language control interfaces. More generally, it's about inviting natural language in all digital environments, whatever their constraints, with reliability and serenity.

Golem.ai founders

photo Thomas

Thomas SOLIGNAC

CEO

photo Killian

Killian VERMERSCH

CTO

photo Guillaume

Guillaume NAVARRE

Communication Director

photo Lorraine

Lorraine KRINBARG

Artistic Director

Contact