Automated message and attachment processing solution
Discover testimonials and use cases from our clients
Process the requests of your policyholders
Generate more sales
Increase the efficiency of your exchanges
Improve customer relations & experiences
Find information more quickly
Discover how our technology allows you to grow your business
Platform to build your own semantic analysis projects
Sign up to get free early access to our technology
Discover the technological advantages of our artificial intelligence
The guide to choose the best AI for your needs
Explore how we connect our AI to your environment
Find all our articles
Watch our webinars and access our white papers
Estimate your ROI with InboxCare
Easily convert your files
Born over 40 years ago from developments in Construction Law, the Saretec Group stands today as one of the leaders in pre- and post-disaster support with more than 300,000 assignments handled per year.
Alain Guede
DSI - Saretec
Given the challenges posed by generative AIs regarding GDPR, Saretec chose to integrate an analytical AI that ensures compliance with regulations while delivering performance that meets their goals. In this context, this alternative to generative AIs ensures reliable analysis of attachments in insurance claim management.
This technology, in particular, avoids false positives and negatives, thereby guaranteeing reliable results (a key criterion for Saretec). It is perfect for managing categories (valuation amount, request typology...), processing emails, and categorizing attachments (of all formats).
This solution reduces the workload of managers by handling 50% of email processing, allowing them to spend less time on straightforward cases and better manage complex ones.
Golem.ai relies on an innovative architecture to deploy its solutions, putting energy efficiency and robustness at the forefront: server capacity adjusts in real-time to the load, ensuring that all the components always operate optimally, having enough resources to handle peak loads but requiring very little when traffic is calm.
Thus, OCR, Golem.ai's artificial intelligence, and connectors are dynamically sized. With weekly meetings between the Saretec and Golem.ai teams, the solution was ready for deployment in less than 3 months with over 87% accuracy, and continues to improve over time.
Press release
La société d’expertise en assurances Saretec a opté pour la technologie d’intelligence artificielle analytique de Golem.ai pour automatiser le traitement de plus de 2 millions de mails par an.
Press release
Société leader d’expertise en assurance, Saretec s’appuie sur une IA respectueuse des normes éthiques et du RGPD pour fluidifier le traitement et le classement automatiques de plus de 160 000 mails par mois.