Login
Book a demo

EN
EN FR

INBOXCARE FOR CUSTOMER RELATIONSHIP

The AI to boost your contact center KPIs

Automatically categorize incoming messages and reduce processing time and costs.

InboxCare helps you enhance your customer experience.

Book a demo
  • Golem.ai has been referenced 3 times by Gartner
  • !
  • Read more

InboxCare increases your contact center efficiency

Reduce processing time and costs and boost your first contact resolution rate.

-50%

Average

processing time

X3

First contact

resolution rate

÷10

Cost of processing

incoming requests

They trust us

manutan
1620830510126
Allianz
logo-assurone-color
Logo Saretec page cas client
armee
Stelliant
wesco
Capgemini
Thales

Boost your customer satisfaction

  • InboxCare is omnichannel by design, and automates messages processing from emails, SMS, WhatsApp or social networks.
  • InboxCare is a multilingual solution. Once the first language is setup, the configuration structure can be duplicated into any language.

Automatically categorize message content regardless of the language

  • Multi-categorization is the feature that enables InboxCare to retrieve several intents and to route messages to the right categories and mailboxes.
  • InboxCare also processes attachments and extracts data and intents from them.

Boost your employee engagement

  • InboxCare comes with suggested response templates which enables your employees to focus on edge cases and high added-value operations.
  • InboxCare integrates with your existing tools (CRM, Ticketing, Mail…) so that you’re not changing your team's habits.

InboxCare integrates all your tools

Our technology connects to more than 220 tools.

Need to do an integration yourself?
InboxCare is available to you through an API and examples of integrations with iPaaS or RPA tools.

See all integrations

The trustworthy AI

Use a technology without bias or hallucinations that addresses today's ethical challenges

Efficient

The quick setup allows for visible results in the first weeks without semantic complexities or hallucinations.

Explainable

All choices resulting from artificial intelligence are explainable, traceable, and demonstrable.

Sovereign

Golem.ai's artificial intelligence is 100% French, proprietary and hosted by Scaleway.

Frugal

This technology consumes very few server resources and has a low CO2 impact.

Read more

Ready to go?

Try out our powerful, explainable and adaptable AI.

Book a demo

Subscribe to our newsletter


X-twitter Linkedin Youtube

PRODUCT

SOLUTIONS

TECHNOLOGY

COMPANY

RESOURCES

© 2025 Golem.ai

Follow us

X-twitter Linkedin Youtube

EN
EN FR

Product
Case Study
Industries
IA NLP Platform
How we operate
Book a demo
Login