Golem.ai Cockpit

Take control of your customer relations.
Manage your workflows and monitor your performance through key indicator tracking.

Dashboard

Track your performance

Number of messages analyzed, success rate, or processing time —
identify trends, adjust your strategy, and enhance your customer service.

Project Management

Take control of your projects

Monitor solution deployment in real time, whether at the entity or group level.
Identify opportunities and boost your ROI.

How our customers use Cockpit

A customer in the retail industry noticed that the number of messages categorized as “Quote Request” was twice as high as those categorized as “Order” over the same period.

They were able to adjust resource allocation by increasing the number of agents in the “Quote Request” team.

For another e-commerce company, the dashboard revealed twice as many orders as quote requests, leading to a strategic decision to strengthen the order management team.

The tool enabled a logistics company to anticipate demand peaks and optimize its deliveries.

An insurance company identified a high demand for a specific coverage and adjusted its offerings accordingly.

Alerts

Control your flows in real time

React quickly to changes in your flow. If your message volume drops or spikes within the hour, day, or week, you’ll receive an email alert so you can respond promptly. If an analysis takes too long, you’ll be notified to handle the request manually.

Analyze, Optimize, Perform

Consumption of analyses

Don't let your resources go unused! Get a quick overview of your consumption and make informed decisions.

CO2 Consumption

Integrate an ecological dimension into your project management. Assess the carbon footprint of your initiatives and make more responsible decisions.

Data Export

Export your data in .xlsx, .csv, or .json to integrate them into your own tools.

Overview of subsidiaries

Visualize in real time the status of each subsidiary: those already active and those to be opened. Prioritize your actions to avoid underutilizing your resources and accelerate deployment across all your teams.

Project Relevance

The relevance rate of your analyses fluctuates, and that's normal! Our tracking dashboard shows its evolution and helps you anticipate optimization phases.

Ready to go?

Try out our powerful, explainable and adaptable AI.

Golem.ai Cockpit

Track your performance

Take control of your projects

How our customers use Cockpit

Control your flows in real time

Analyze, Optimize, Perform

Consumption of analyses

CO2 Consumption

Data Export

Overview of subsidiaries

Project Relevance

Ready to go?

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