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Reduce the cost of processing your incoming messages by 10

InboxCare is a fully automatic processing solution for incoming messages in three steps. We categorize your email messages (and their attachments or contact forms), extract relevant information and offer smart response drafts. Transparent and no training required.

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  • Golem.ai has been referenced 3 times by Gartner
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Features
that transform your customer relationships

Categorization

InboxCare automatically classifies and routes your messages for optimal processing.

Our NLU (Natural Language Understanding) technology allows us to detect a large amount of information in your messages as well as the nature of the attachments in order to understand the intentions of your customers and allow faster management of their requests.

Information extraction

InboxCare extracts information of interest to you from messages and attachments.

Use this data to personalize your responses, feed your CRM or databases, and inform your employees when processing incoming requests.

Suggested response

Choose to use predefined answers or let the latest LLM technologies take over.

InboxCare can also combine both approaches and use the elements to the best of its knowledge to enrich answers in order to ensure consistent and personalized exchanges.

Simplify repetitive work by automatically processing the most common requests. Help your employees answer questions with high added value more quickly.

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Manage your customer relationship with InboxCare Cockpit

InboxCare Cockpit helps you closely monitor your message and attachment streams,
identify trends, enhance your strategy, and improve your customer service.

Access all your data streams in one place.
Export your data in .xlsx, .csv, or .json to integrate them into your own tools.

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Manage complex requests with InboxCare

Need additional information to respond to a message?

InboxCare searches your CRM or other databases from the information present in the message (and attachments) to personalize your answers or provide you with the necessary information to process your request.

Don’t lose any more information: InboxCare allows you to dynamically feed your customer knowledge..

InboxCare integrates all your tools

Our technology connects to more than 220 tools.

Need to do an integration yourself?
InboxCare is available to you through an API and examples of integrations with iPaaS or RPA tools.

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“We reduced the cost of processing, categorizing and routing our emails by 6!”

Xavier Laurent - Director of Value Added Services of Manutan international

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The trusted AI

Use a technology without bias or hallucinations that addresses today's ethical challenges

Efficient

The quick setup allows for visible results in the first weeks without semantic complexities or hallucinations.

Explainable

All choices resulting from artificial intelligence are explainable, traceable, and demonstrable.

Sovereign

Golem.ai's artificial intelligence is 100% French, proprietary and hosted by Scaleway.

Frugal

This technology consumes very few server resources and has a low CO2 impact.

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The lowest carbon AI on the market

Go from ton to grams of equivalent carbon emission.

Thanks to our sober approach in energy consumption, transform your business by combining performance and an environmentally friendly approach.

Ready to go?

Try out our powerful, explainable and adaptable AI.

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