Reduce the cost of processing your incoming messages by 10
InboxCare is a fully automatic processing solution for incoming messages in three steps. We categorize your email messages (and their attachments or contact forms), extract relevant information and offer smart response drafts. Transparent and no training required.
- Golem.ai has been referenced 3 times by Gartner
- !
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They trust us
Features
that transform your customer relationships
Categorization
InboxCare automatically classifies and routes your messages for optimal processing.
Our NLU (Natural Language Understanding) technology allows us to detect a large amount of information in your messages as well as the nature of the attachments in order to understand the intentions of your customers and allow faster management of their requests.
Information extraction
InboxCare extracts information of interest to you from messages and attachments.
Use this data to personalize your responses, feed your CRM or databases, and inform your employees when processing incoming requests.
Suggested response
Choose to use predefined answers or let the latest LLM technologies take over.
InboxCare can also combine both approaches and use the elements to the best of its knowledge to enrich answers in order to ensure consistent and personalized exchanges.
Simplify repetitive work by automatically processing the most common requests. Help your employees answer questions with high added value more quickly.
Vision Engine
With our Vision Engine, accurately classify your images, extract information from even the most complex document formats, and automate the processing of your customer requests.
Manage your customer relationship with Cockpit
Manage your projects with full control thanks to real-time visibility on your KPIs.
Track your usage, identify optimization opportunities, and maximize your ROI.
Manage complex requests with InboxCare
Need additional information to respond to a message?
InboxCare searches your CRM or other databases from the information present in the message (and attachments) to personalize your answers or provide you with the necessary information to process your request.
Don’t lose any more information: InboxCare allows you to dynamically feed your customer knowledge..
InboxCare integrates all your tools
Our technology connects to more than 220 tools.
Need to do an integration yourself?
InboxCare is available to you through an API and examples of integrations with iPaaS or RPA tools.
“We reduced the cost of processing, categorizing and routing our emails by 6!”
Xavier Laurent - Director of Value Added Services of Manutan international
The trustworthy AI
Use a technology without bias or hallucinations that addresses today's ethical challenges
Efficient
The quick setup allows for visible results in the first weeks without semantic complexities or hallucinations.
Explainable
All choices resulting from artificial intelligence are explainable, traceable, and demonstrable.
Sovereign
Golem.ai's artificial intelligence is 100% French, proprietary and hosted by Scaleway.
Frugal
This technology consumes very few server resources and has a low CO2 impact.
The lowest carbon AI on the market
Go from ton to grams of equivalent carbon emission.
Thanks to our sober approach in energy consumption, transform your business by combining performance and an environmentally friendly approach.
Miralia redonne sens et maîtrise à la relation client
Fiable, explicable et frugale : elle transforme chaque flux en valeur tangible.
Sa différence ? Une technologie qui éclaire, qui transmet, qui s’efface quand l’humain doit reprendre la main.
Toujours au service des équipes, jamais à leur place.
Traitez et analysez vos messages entrants
Classez, comprenez et répondez à vos messages automatiquement grâce à l’IA.
- Labellisation des e-mails par intentions et catégories
- Détection et organisation des pièces jointes
- Génération de brouillons de réponse adaptés
Automatisez vos processus avec nos solutions RPA
Automatisez vos tâches répétitives et enrichissez vos données en temps réel.
- Déplacement automatique des messages selon vos règles métier
- Déplacement automatique et renommage des pièces jointes
- Intégration des données extraites depuis vos messages et pièces jointes dans votre CRM
Pilotez votre activité avec votre Cockpit
Pilotez vos flux et monitorez votre performance grâce au suivi de vos indicateurs clés.
- Visualisation dynamique et claire de vos KPIs
- Alertes personnalisées pour anticiper les anomalies
- Partage et export faciles des analyses
S’intègre à tous vos outils
Intégrez facilement Miralia à la stack de votre équipe et automatisez votre relation client sans quitter vos outils préférés.
Utilisez nos intégrations clés en main ou construisez votre solution sur mesure avec notre API.
Redonnez sens et maîtrise
à votre relation client
Essayez dès aujourd’hui notre IA explicable, frugale et fiable.
