Automated message and attachment processing solution
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Process the requests of your policyholders
Generate more sales
Increase the efficiency of your exchanges
Improve customer relations & experiences
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Estimate your ROI with InboxCare
InboxCare is a fully automatic processing solution for incoming messages in three steps. We categorize your email messages (and their attachments or contact forms), extract relevant information and offer smart response drafts. Transparent and no training required.
They trust us
InboxCare automatically classifies and routes your messages for optimal processing.
Our NLU (Natural Language Understanding) technology allows us to detect a large amount of information in your messages as well as the nature of the attachments in order to understand the intentions of your customers and allow faster management of their requests.
InboxCare extracts information of interest to you from messages and attachments.
Use this data to personalize your responses, feed your CRM or databases, and inform your employees when processing incoming requests.
Choose a personalized automatic response, acknowledgment and/or a draft response, according to the intentions expressed by your customers.
InboxCare will use the elements to the best of its knowledge to enrich your answers in order to combine speed and precision in your exchanges.
Simplify repetitive work by automatically processing the most common requests. Help your employees answer questions with high added value more quickly.
InboxCare Cockpit helps you closely monitor your message and attachment streams,
identify trends, enhance your strategy, and improve your customer service.
Access all your data streams in one place.
Export your data in .xlsx, .csv, or .json to integrate them into your own tools.
Need additional information to respond to a message?
InboxCare searches your CRM or other databases from the information present in the message (and attachments) to personalize your answers or provide you with the necessary information to process your request.
Don’t lose any more information: InboxCare allows you to dynamically feed your customer knowledge..
Our technology allows us to integrate more than 220 tools.
Need to do an integration yourself?
InboxCare is available by API and examples of integrations with iPaaS or RPA tools can be provided to you.
Our technology allows us to integrate more than 220 tools.
Besoin de faire une intégration vous même ?
InboxCare is available by API and examples of integrations with iPaaS or RPA tools can be provided to you.
Xavier Laurent - Director of Value Added Services of Manutan international
Use a technology without bias or hallucinations that addresses today's ethical challenges
The quick setup allows for visible results in the first weeks without semantic complexities or hallucinations.
All choices resulting from artificial intelligence are explainable, traceable, and demonstrable.
Golem.ai's artificial intelligence is 100% French, proprietary and hosted by Scaleway.
This technology consumes very few server resources and has a low CO2 impact.
Go from ton to grams of equivalent carbon emission.
Thanks to our sober approach in energy consumption, transform your business by combining performance and an environmentally friendly approach.